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The Piano Consultant - Privacy Policy 


Last updated: [07 August 2025] 

Welcome to The Piano Consultant ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.thepianoconsultant.co (the “Site”). 

 

1. Information We Collect 

We may collect and process the following types of personal information: 

  • Contact Information – such as your name, email address, and phone number when you complete a contact form or book a consultation. 

  • Usage Data – such as your IP address, browser type, referring pages, and time spent on the Site. 

  • Cookies and Tracking Technologies – see Section 5 below for more information. 

We do not collect any payment details directly on our website. 

 

2. How We Use Your Information 

We use your personal data for the following purposes: 

  • To respond to your inquiries or messages 

  • To deliver and manage consultations or services you request 

  • To improve the functionality and performance of our website 

  • To analyze user behavior and engagement 

  • To comply with legal obligations 

 

3. Legal Basis for Processing 

We process your data under the following legal bases: 

  • Consent – when you opt-in to receive communications or submit information via our forms. 

  • Contract – to fulfill our obligations if you book or inquire about services. 

  • Legitimate Interests – to maintain, improve, and market our services (balanced against your rights). 

  • Legal Obligation – if required to comply with applicable laws or regulations. 

 

4. Sharing Your Data 

We do not sell, trade, or rent your personal data. We may share it with trusted third-party service providers (e.g., website hosting, analytics tools like Google Analytics, CRM software) under strict confidentiality agreements. 

 

5. Cookies 

We use cookies to enhance your experience on our Site. Cookies may be used for: 

  • Website functionality and performance 

  • Traffic and usage analytics 

  • Remembering preferences 

You can control or disable cookies via your browser settings. 

 

6. Data Retention 

We retain your information only as long as necessary for the purposes outlined above, or to comply with legal obligations. You may request deletion of your data at any time (see Section 8). 

 

7. Data Security 

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or loss. 

 

8. Your Rights 

Under GDPR and other privacy laws, you have the right to: 

  • Access the personal data we hold about you 

  • Request correction or deletion of your data 

  • Object to or restrict our processing 

  • Withdraw consent at any time 

  • Lodge a complaint with a data protection authority 

To exercise your rights, contact us at: www.thepianoconsultant.com and click ‘Something else’ on the contact form and specifying the nature of your enquiry in the box provided.

 

9. Photography and Copyright

All photography used on this website is either copyright-free or has been used with explicit permission from the copyright holders. We respect intellectual property rights and strive to ensure that all images comply with copyright laws.

If you believe that any photo on this website infringes upon your copyright or has been used without proper authorization, please contact us promptly using the contact form on our website. We are committed to addressing such concerns seriously and will work with you to resolve the issue, including removing or replacing any disputed images if necessary.

 

10. Third-Party Links 

Our Site may contain links to external sites not governed by this Privacy Policy. We encourage you to review the privacy policies of those sites. 

 

11. Advisory Disclaimer 

By engaging with The Piano Consultant and using any of the services offered via https://www.thepianoconsultant.co, you acknowledge and accept that all advice, recommendations, or opinions provided by The Piano Consultant — including those given by any of its representatives, consultants, or associates — are offered in good faith and with the intention to guide and support you in your musical journey. 

The Piano Consultant will always strive to offer the most accurate, considered, and insightful advice possible. However, all guidance is given by humans and is based on a combination of expertise, subjective judgment, intuitive reasoning, and creative consultation. As such, the advice is organic in nature and inherently open to interpretation. 

We do not guarantee that any piano (acoustic or digital), or related musical equipment purchased, rented, or hired as a result of our advice will meet your personal preferences, expectations, or evolving needs. Final decisions remain the sole responsibility of the client, and we strongly encourage you to undertake your own due diligence before making any financial or contractual commitments. 

The Piano Consultant cannot be held responsible or liable for any dissatisfaction, unsuitability, change of preference, or financial loss resulting from actions taken based on our recommendations. 

 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. 

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Contact Us 
If you have any questions about this Privacy Policy or how we handle your data, please contact us via

🌐 www.thepianoconsultant.co and click ‘Something else’ on the contact form and specifying the nature of your enquiry in the box provided.   

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